Our patients think highly about Dr. Protzer, our staff, and our clinic.
We love hearing about how we help people feel comfortable and informed. And of course we love creating beautiful smiles! Below we’ve compiled a collection of testimonials from our patients.
Do you have your own experience to share? We’d appreciate it if you would write us a quick review to help spread the word about Applecross Dental to new patients.
Our family has been using the excellent dental care of Dr. Protzer for the last 20 years. During that time, we feel we have had expert consultations and work on various dental challenges for our family members.
The office has also been at the forefront in the use of current technology. Staff are courteous, professional and friendly. Record keeping and retrievals are fast and complete. When we had to convince various insurance and or government organizations of complex treatment plans, Dr. Protzer was there to help present our position. 5 stars.
Excellent dentist and support staff. The best we have ever had. If you are looking for a true caring and hard working professional office, this is the place. 5/5
First root canal. Pain free as can be. I liked that Dr. Klaus had patience and a level of care that I haven’t seen in other dentists. Highly recommend. Thank you!
Such a good dentist. I needed a root canal and didn’t even feel it! Really like this place, from the moment I walked in the door I felt welcome.
Dr. Protzer turned my roaring toothache into total relief in one appointment. 5 stars!
When I first came here I was so scared from my past history with the dentist. Now I have zero fear. I think I come home smarter every time.
From the staff to Dr. Protzer everyone is so nice and so knowledgeable. I’ve had 2 implants done and new caps placed on a couple teeth. Not once have I felt any pain. If you are looking for a dentist office that goes above and beyond go here, you will not be disappointed!
It has been quite a few years now since I walked through the door seeking help, as my current dentist back then could not deal with the emergency I had at the time.
Every time I come to Applecross I am sure I will get the best advice and care. I feel welcomed and it helps a lot to overcome any fear of dental care. 5 out of 5!
Dr. Protzer has been my dentist since I moved back to Nanaimo a few years ago. I have nothing but the highest regard for Dr. Protzer and his entire staff.
Due to having a couple of accidents where I lost my front teeth, I have had some very difficult and complicated dental issues to deal with. Dr. Protzer has extremely good communication skills and explained things thoroughly and honestly to me while I went through this process, not just once, but twice.
I feel that he did some brilliant work on my teeth and was able to give me back my smile. I could have lost my front teeth both times, but he thought things through and came up with creative solutions and miraculously saved my teeth for me.
His office is beautiful and he has the most up-to-date equipment. He has excellent staff who are friendly, knowledgeable and professional. I have a great deal to be thankful for and I am very grateful to have Dr. Protzer who excels at what he does. Thank you!
Dr. Protzer does great work. He knows what he’s doing, is efficient and the entire staff is great.
Dr. Klaus Porter is a very particular and quality driven dentist. His dental services are quite excellent when it comes to pain management and workmanship. It is a very pleasant experience when in his dentist chair.
I have never trusted a dentist as much as I trust Dr. Protzer and the Applecross Dental team to take care of my teeth! Definitely a 5 Star Rating.
Klaus Protzer and his dental team have been our go-to dentist for nearly 20 years. Receptionists know who you are when you walk in, and have always been easy to deal with when booking appointments too.
The dental team is professional, but doesn’t mind personal chit chat to make an appointment more enjoyable. Highly recommended.
Dr. Protzer is an experienced dentist with high regard for his office staff and respect for his patients. He has completed many procedures in my mouth such as tooth extractions, crowns, bridges, and fillings giving me the gift of a beautiful smile.
The environment is tranquil and spotless; surrounded with pleasant and knowledgeable staff, something I like!
Dr. Protzer has extensive world knowledge combined with his brilliant sense of humour makes him a very interesting individual. He will discuss in depth what you need to have fixed always keeping in mind the cost and what to expect.
He hasn’t disappointed me during the 15 years I have been seeing him.
I highly recommend Dr. Protzer to any new patients feeling confident they would be more than impressed with the quality of his work and how punctual he is (no waiting).
I have just started going to Dr. Protzer’s clinic but I can already see a BIG difference compared to other dental offices in Nanaimo.
The location itself is very convenient, quiet, and spacious. I love having a room all to myself! All of the staff I’ve met have been friendly, helpful, and upbeat.
And most importantly, when I expressed my concerns (I had major jaw surgery ~10 years ago that left me with anxieties about going to the dentist) I felt like I was listened to and accommodations were made to make be feel comfortable. Actually I was so comfortable I went ahead with a cleaning and a tooth repair on my first visit!
Thanks to Dr. Protzer and the entire staff at Applecross Dental – I will happily recommend your services!
I have been with Dr. Protzer for 8 years or more and am very pleased with all of my services. Recently had him do my braces – love, love my smile! It was great and the results were amazing!
Thank you and your team for friendly, courteous, and awesome service.
Very good experience. Dr. Klaus Protzer explains the procedures clearly and concisely. Professional and friendly crew. Thanks!
The dentist I had before Dr. Protzer was of the “get him in, get him out” variety – more worried about collecting my payment than caring for my teeth. I began asking friends and family who they recommended and Applecross Dental kept coming up, so I booked a consultation.
What a pleasant surprise! Applecross was nothing like the dental office I was used to. The space was full of sunlight, the reception staff was attentive and nice, and best of all I wasn’t sat right next to another patient in the dental chair! In fact I even got my own (surprisingly large) private room with large windows.
The initial consultation with Dr. Protzer was informative but not overwhelming, and he patiently answered all of my questions. You can tell that he really cares about teeth!
I actually look forward to having my regular cleanings done now!
Excellent dentist and staff, can’t say enough good things about this office. If you are looking for 5 star, this is the place.
My first appointment at the Applecross Dental was a very positive visit. The reception area was a clean and bright spot to wait your turn. I never had to wait long. Dr. Protzer’s team are all very friendly and helpful with your questions.
My first meeting with Dr. Protzer was very informative. He let you know exactly how things stood on the state of your teeth, why they got to this condition, and then, exactly what needs to be done to fix the problems. I also found that the nasty memories from being in that chair were no more. No pain and anxiety.
My latest visit with the clinic left me feeling very happy. I had a beautiful smile to show off. Thank you very much Dr. Protzer and Team.
Dr. Protzer is an excellent dentist. He takes the time to explain every procedure he is doing, so you aren’t left in the dark wondering, “What is happening now?”
He is a professional and I would highly recommend Dr. Protzer to everyone.
His office staff is efficient and a pleasure to deal with. They are extremely helpful and have a great rapport with the patients.